We proudly offer FREE shipping within United Kingdom! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, the estimated delivery time is between 3 to 5 working days. Please consider any holidays that might impact delivery times.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, once we shipped your order. Depending on your order size, it may or may not have a tracking number and require a signature on delivery.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at firstname.lastname@example.org if you believe you have provided an incorrect shipping address.
By placing an order on hiddenprints.co.uk, we are responsible for the cost of return shipping back to Hidden Prints, if there are any defects on the product. Please refer to our Return Policy for further information on how to make a return.
By placing an order on hiddenprints.co.uk, we are responsible for the loss of your order. We will take full responsibility and reship your order. Please contact us through email@example.com