Our Commitment to Your Privacy
At Casperbets Casino, we take your personal information seriously and want you to understand how it is handled when using our platform.
What Information Do We Collect?
When creating an account with us, you will need to provide certain personally identifiable information (PII), such as:
We also collect technical data about your device and browser, including:
Additionally, we may use various technologies to enhance our services, such as cookies and other tracking tools. These are explained in more detail below.
Cookies and Tracking Technologies
We employ both session-based and persistent cookies on our platform. Cookies help us tailor your experience by storing your preferences and usage patterns. The data collected through cookies is anonymized and aggregated for analytical purposes only.
To provide you with an optimized user experience, we use third-party services that may also set their own cookies or other tracking technologies on our behalf.
Usage Analytics and Behavioural Data
We collect information about how users interact with our platform, such as:
This data is used to improve the overall user experience, ensure compliance with regulatory requirements, and optimize marketing campaigns.
Communication Preferences
You have control over your communication preferences. You can opt-in or opt-out of receiving marketing materials via email, SMS, or other channels at any time by accessing the settings menu on our platform or contacting us directly.
Data Storage and Retention
We retain user data for as long as necessary to fulfill business purposes. When data is no longer required, it will be securely deleted from our systems in accordance with our internal data retention policy.
Security and Account Protection
At Casperbets Casino, we employ robust security measures to protect your account information, including:
We take all reasonable steps to prevent unauthorized access or breaches. However, if a breach were to occur, we will notify affected users as soon as practically possible.
Account Access and Login Protection
To ensure the security of your account, it is recommended that you:
If you suspect unauthorized access or have reason to believe someone else may be using your credentials without consent, contact us immediately.
User Rights Regarding Personal Data
Under applicable laws and regulations, you have the right:
Please submit any requests by email or using our secure form. We will respond in a timely manner and implement the necessary actions.
Data Correction or Deletion Requests
If you wish to have your information updated, corrected, or deleted from our systems, please contact us with clear instructions on what data should be changed or removed.
We take all deletion requests seriously but must ensure we do not inadvertently breach any laws or regulatory obligations by deleting data related to ongoing legitimate purposes.
Compliance and Data Protection
Our commitment is to comply fully with applicable privacy regulations in the regions where our platform operates. This includes adhering to principles that promote transparency, accountability, security of processing, minimization, accuracy, storage limitation, integrity and confidentiality.
Please note we do not provide an exhaustive list here but commit to ensuring compliance through all necessary measures taken.
Platform Monitoring for Security
As part of our commitment to user safety, we may collect data on suspicious activity or potential threats. We use this information to:
These logs are stored securely and only accessed by authorized personnel in accordance with local regulations and internal policy.
Anonymised Analytics
We utilize anonymized analytics tools for marketing, research purposes and fraud detection (if enabled) where necessary. All of which will not be combined or matched against your personal data.
Age Restrictions and Minor Protection
At Casperbets Casino we follow all applicable laws related to protecting minors in our operational areas when determining any necessary steps in limiting use or restricting features in line with age requirements.
We also appreciate you must take individual responsibility regarding these measures taken by the platform.
Use of Anonymized Data
An anonymised dataset is created and shared under agreed-upon terms for research purposes only, while protecting the user identities through complete anonymity.
